Privacy Policy
Covers data collection, storage, and sharing. Explains how we use your information and your rights to access or delete it.
LEGAL REFERENCE
pk3 - Our Legal Commitment to You
pk3 operates with clear terms that protect your account, your funds, and your rights. We've built our legal structure around Pakistani payment rails and regional compliance so you...
Account ProtectionFund SecurityTransparent Terms
Terms of Service & Jurisdiction
pk3 operates under the legal framework applicable to online gaming in supported regions where local law permits. Your account is governed by our terms of service, which outline your rights and responsibilities when you deposit, play, and withdraw. All transactions through JazzCash, Easypaisa, SadaPay and Raast are processed according to Pakistani payment regulations. We maintain clear records of every deposit and withdrawal
on your account dashboard. Disputes are handled through our support team with documented resolution timelines. Your personal data is encrypted and stored securely. We do not share your account details with third parties without your consent, except where required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
CREDIBILITY SIGNALS
Why Our Legal Framework Matters
We've designed our legal structure to be transparent, verifiable, and aligned with how you actually play. Every policy decision reflects real operational experience with Pakistani payment systems and regional gaming law.
Payment Transparency
Every JazzCash, Easypaisa, SadaPay and Raast transaction is logged on your account with timestamps, amounts, and status. You can dispute any charge within 30 days.
Data Security
Your account credentials and payment details are encrypted end-to-end. We conduct annual security audits and maintain compliance with data protection standards.
Withdrawal Guarantees
Approved withdrawals are processed within 24 hours to your registered payment method. We publish average processing times monthly on our support page.
Dispute Resolution
If you dispute a transaction or account charge, our compliance team investigates within 5 business days and provides a written decision with supporting evidence.
Account Closure
You can close your account anytime through settings. We'll process any remaining balance within 10 business days and confirm closure in writing.
Terms Updates
We notify you 30 days before any material change to our terms. You can review changes in your account and choose to accept or close your account.
CONSISTENCY CHECK
How Our Legal Pages Align
Every policy page on pk3 reflects the same commitment to clarity and accountability. Whether you're reading about payments, account security, or dispute handling, you'll find the same transparent language and verifiable commitments.
Terms of Service
Outlines your account rights, deposit and withdrawal rules, and what happens if you violate our terms.
Payment Terms
Details how JazzCash, Easypaisa, SadaPay and Raast deposits work, processing times, and fee structures.
Dispute Policy
Explains how to report a problem, what evidence we need, and our timeline for investigation and resolution.
Account Security
Describes encryption, two-factor authentication, and what to do if you suspect unauthorized access.
Compliance Statement
Confirms our commitment to operating within applicable law in supported regions where local regulations permit.
Contact & Escalation
Lists all channels to reach our legal and compliance team, including email, chat, and formal complaint procedures.
POLICY PILLARS
What Defines Our Legal Approach
Our legal framework rests on six core commitments that shape how we operate every day. These aren't abstract principles—they're the rules we follow when processing your deposits, handling...
Transparent Fees
No hidden charges. Every deposit and withdrawal shows the exact...
Instant Confirmation
Every transaction generates a receipt with reference number, timestamp, and...
Secure Storage
Your funds are held in segregated accounts separate from pk3...
Fast Payouts
Approved withdrawals to JazzCash, Easypaisa, SadaPay and Raast clear within...
Account Control
You own your account. Close it anytime, download your history...
Dispute Support
Disagree with a charge or transaction? Report it through your...
Legal Questions Answered
Log into your account, go to Settings > Account, and select Close Account. We'll process any remaining balance within 10 business days to your registered payment method. You'll receive a confirmation email with your final statement.
Open your account history, find the transaction, and click Report Issue. Describe the problem and attach any supporting evidence. Our compliance team investigates within 5 business days and sends you a written decision.
Yes. All JazzCash, Easypaisa, SadaPay and Raast details are encrypted end-to-end using bank-grade security. We never store full card numbers and conduct annual security audits to verify protection.
Deposits are final once credited to your account. Winnings are yours to withdraw. If you believe a deposit was made in error, contact support within 24 hours with proof and we'll investigate.
Approved withdrawals process within 24 hours to your registered payment method. JazzCash, Easypaisa, SadaPay and Raast transfers typically arrive within 2-4 hours after we send them.
Yes. Go to Settings > Data & Privacy and select Export Account Data. We'll compile your full transaction history, account statements, and personal information into a downloadable file.
Change your password immediately and contact our support team. We'll review your account activity, flag suspicious transactions, and help you secure your account. Report any unauthorized charges within 30 days.